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PRIVACY POLICY — Zoe Claire

Privacy Policy

This Privacy Policy describes how the Zoe Claire website collects, uses, and protects the information provided by visitors and clients while using the booking and contact functionalities.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We only collect the data necessary to:

  • process bookings;

  • manage availability;

  • confirm the location of the appointment;

  • enable communication for confirmation;

  • process payments through secure platforms.

The information collected may include:

  • first and last name;

  • email and phone number;

  • selected service date, time, and duration;

  • hotel address where the appointment will take place;

  • chosen payment method;

  • data required by payment processors (e.g., tax ID, billing address).

Important:
We never request sensitive information or any data not directly related to the booking process.

2. Payments

Payments are processed exclusively through secure external platforms such as:

  • Mercado Pago

  • PayPal

These services may require additional personal information for identity verification and fraud prevention.

The Zoe Claire website does not have access to full card details, personal documents, or any sensitive information stored by payment processors.

3. How We Use Your Data

The information collected is used to:

  • confirm and organize the appointment;

  • contact the client when necessary;

  • ensure safety and reliability during the booking process;

  • comply with secure payment requirements.

We do not use your data for advertising, nor do we share your information with third parties, except those essential to the operation of the website.

4. Data Storage and Security

We implement technical measures to keep your information protected.
The site uses encrypted connections (HTTPS) and secure infrastructure provided by Wix.

Your data is not sold, disclosed, or shared with third parties, except when required to process payments.

You may request:

  • updates to your information;

  • corrections;

  • clarification about how your data is used;

  • deletion of stored booking information.

To make such requests, contact:

📧 Email: zoeclairesp@gmail.com

We use cookies to:

  • enhance your browsing experience;

  • maintain essential site functionality;

  • support core features of the platform.

You may disable cookies in your browser settings, but certain website features may not function correctly.

This Privacy Policy may be updated periodically to reflect website improvements or regulatory adjustments.
The most recent version will always be available on this page.

7. Changes to This Policy

6. Cookies

5. Your Rights

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